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The Complete CRM communications solution for your business

Whether you're already an established business or a small start-up, having a CRM can bring huge benefits to your business helping you to improve customer relationships.

  • Omnichannel
  • Lead Tracking
  • Simple to use
  • Integrations

  • Read more below

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    Automation

    Complete API to allow you complete control.

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    Callback System

    Schedule callbacks and follow-ups easily.

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    Chatbots

    Automate processes and reduce cost by utilizing bots.

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    Click-to-Dial

    Start a conversation with one click.

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    CRM

    Built-in CRM functionality or integrate with Salesforce & Dynamics

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    Customer Satisfaction

    Automatically collect post interaction NPS / CSAT surveys.

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    E-Signatures

    Collect electronic signatures quickly and easily.

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    GDPR Compliance

    Servers located within the UK.

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    Internal Chat

    Communicate internally through live chat.

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    IVR

    Intelligently route calls to the correct department.

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    Number Replacement & Source Tracking

    Track where enquiries are coming - e.g. Paid Ads, Organic, Social.

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    Out-of-the-box integration

    Complete unified timeline across systems.

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    PCI Recordings

    Manual recording controls or fully automated payment capture.

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    Live Dashboard

    See real-time status and live listen to your team.

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    Recording

    Record every call automatically with unlimited storage.

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    Reporting

    Complete reporting suite with custom reports.

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    Secure

    All data is stored encrypted in high security data centers.

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    Self-Learning

    QContact intelligently learns how to route incoming interactions to the correct departments.

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    Speech Recognition

    Allow customers to use their own voice to route calls, check order status and more.

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    Template Responses

    Dynamic pre-canned templates to allow fast responses.

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    Web Callback

    Feed enquiry forms directly to your staff in seconds.